📜 Terms & Conditions
By purchasing from our store, you agree to the following terms and conditions regarding the sale and delivery of our glass marbles:
⚠️ Product Disclaimer
Our glass marbles and pendants are crafted with care and inspected for quality prior to shipping. Due to their fragile nature, minor variations in color, size, or surface finish may occur and are not considered defects.
🚚 Shipping & Handling
All orders are carefully packaged to minimize the risk of breakage during transit.
Once your order has been handed over to the shipping carrier, we are not responsible for any damages, delays, or losses that may occur due to mishandling by the carrier.
If your package arrives damaged, please contact the shipping carrier directly to file a claim.
📦 Damaged Items
If you receive an item that appears to be damaged due to packaging error or a defect prior to shipping, please contact us within 3 business days of delivery with:
Photos of the packaging and damaged product
Your order number
A brief description of the issue
We will assess the case and provide a suitable resolution if the damage is found to be on our part.
❌ Liability
We are not liable for:
Any injuries caused by broken or damaged marbles
Improper use of our products
Damage caused by third-party shipping carriers
By placing an order, you acknowledge and accept these terms.